Saturday, 11 May 2013

Case Study: Marks and Spencer’s, Shwopping



Problem:
The offer comes after a new survey by YouGov, commissioned by M&S, revealed that fast fashion has fuelled a nation of ‘one-wear wonders'. The survey talked to 2,200 UK consumers between 16-18 April 2012, and found that one in five Britons admitted to having binned an item of clothing after just one wear. At an average cost of £22.73 per discarded item, this equates to over £91 million of good condition clothes ending up in landfill every year.

Campaign:
The M&S Shwopping campaign aims to revolutionise clothes shopping by asking consumers to adopt a ‘buy one, give one' mentality and encourage greater sustainability on the high street and reduce the amount of clothing going into land fill. 

Outcome:
In the first six weeks of its ‘Shwopping’ campaign, over 500,000 items of clothing were brought into Marks and Spencer’s stores for donation to Oxfam. Shwopping was launched almost a year ago and since then customers and employees have helped divert over 3 million items of clothing from landfill.
Joanna Lumley praised the success of the campaign, saying: “I'm thrilled that UK shoppers have become UK shwoppers. We set out to change the way people shop and put an end to clothes going into landfill. We're determined to give every item of clothing a future and help some of the world's poorest people in the process.”

Conclusion:
In this instance the collaboration between high street brand and charity has been successful. Marks and Spencer’s have given their customers an easy and rewarding way to recycle their clothes. By joining forces with a well-known charity it assures their customers and staff that the unwanted clothing is being used to aid a good and reliable cause. It also produces exposure and publicity for both the brand and the charity. With the unanimous result from our initial survey being that none of the interviewees had heard of the charity Traid, perhaps collaboration with a brand could work in its favour and also create a buzz around the charity allowing it to demonstrate its importance in helping the UK recycle unwanted clothing. 





AMY LAURA BURT

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